JoyKart – Your One-Stop Online Shopping Destination At JoyKart, we bring the world of quality products to your fingertips. From trendy electronics, stylish accessories, and elegant watches to fun toys, home essentials, and more, we curate a wide range of items to suit every taste and lifestyle. Our mission is simple: provide a seamless, reliable, and enjoyable shopping experience for every customer. With a focus on premium quality, timely delivery, and excellent customer service, JoyKart ensures that shopping is not just convenient but also delightful. Discover the joy of shopping with JoyKart – where variety meets quality and convenience.

Category
Ecommerce
Location
West Bengal
Branch
Kolkata
Years
4 years
Privacy Policy
Last updated: October 2025

At JoyKart, your privacy is our priority. We collect only the information needed to process your orders and provide better service.

Information We Collect:

Name, contact details, address, and payment info (through secure payment gateways).

Basic device and usage data to improve your experience.

How We Use It:

To confirm and deliver your orders.

To send order updates or offers (only if you agree).

To improve our website and customer support.

Data Protection:
Your information is safe with us. We don’t sell or share your data with anyone except trusted service partners like delivery and payment providers.

Your Choices:
You can update or delete your details or unsubscribe from promotions anytime by contacting us.

Contact Us:
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Cancellation & Refund Policy
Cancellation, Refund & Replacement Policy

Last updated: October 2025

At JoyKart, we value every order. Please read our policies carefully before making a purchase.

1. Order Cancellation

Once an order is placed, it cannot be cancelled under any circumstances.

Please verify all details before confirming your order.

2. Returns & Refunds

We do not accept returns of any products.

No refunds are provided for any reason once an order is placed or delivered.

3. Replacement Policy

Replacements are strictly limited and allowed only under these conditions:

Defective, Damaged, or Wrong Product:

Replacement is allowed only if the product is damaged, defective, or different from your order.

You must record an unboxing video from the start, showing the product, packaging, and any damage.

Replacement requests must be made within 24 hours of delivery with the unboxing video as proof.

Important Conditions:

Products must be in original packaging, unused, with all tags intact.

No replacements for change of mind, size, color, or style.

Requests without an unboxing video or after 24 hours will not be accepted.

Replacement is subject to verification and at the sole discretion of JoyKart.

4. Contact Us

For any queries or replacement claims:
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???? JoyKart, Kolkata, India
Shipping Policy
Shipping Policy

Last updated: October 2025

At JoyKart, we strive to deliver your orders quickly and safely. Please read our shipping guidelines carefully.

1. Order Processing

Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

We deliver across India using trusted courier partners.

Standard delivery typically takes 3–7 business days depending on location.

Delivery timelines may vary due to remote areas, public holidays, or unforeseen circumstances.

3. Shipping Charges

Shipping charges, if any, will be displayed at checkout.

Free shipping may be available on select products or order amounts as specified on the website/app.

4. Order Tracking

Once your order is shipped, you will receive a tracking ID via email/SMS.

Use the tracking ID to monitor your shipment on the courier partner’s website.

5. Shipping Issues

JoyKart is not responsible for delays caused by courier partners, weather, natural disasters, or incorrect address details provided by the customer.

Please ensure the delivery address, contact number, and pin code are accurate to avoid delays.

6. Lost or Damaged Shipments

If the product is lost or damaged during shipping, contact our support team immediately with order details and evidence.

Replacement or resolution will be considered only if verified and in line with our Replacement Policy.

7. Contact Us

For any shipping-related queries:
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???? JoyKart, Kolkata, India
Business Hours
Always open
Contact Number